24/7 Online Support

FAQ’s

FAQs

Water Damage

What should I do before restoration professionals arrive for water damage?

- Ensure safety first, avoid mixing water and electricity.
- Remove saturated area rugs and items from wet furniture tops.
- Use aluminum foil under furniture legs to prevent carpet stains.
- Check adjacent rooms for additional water damage.
- Stay out of rooms with sagging ceilings.

Where can I find published standards for the restoration industry?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the key organization setting and maintaining industry standards for disaster restoration globally. They offer certification for companies adhering to industry guidelines.

Can I turn off the drying equipment at night?

It's essential to keep the drying equipment running continuously to ensure effective and thorough drying. Turning it off can extend drying time, increase costs, and heighten the risk of secondary damage and microbial growth.

How do I know when the structure is dry after water damage?

How do I know when the structure is dry after water damage?

FAQs

Fire Damage

Will smoke odor go away after fire damage?

Professional deodorization is necessary to remove lingering smoke odors. Methods include ozone neutralization, thermal fogging, cleaning HVAC systems, and sealing structural materials.

How to secure my property after fire damage?

It may be necessary to board up or tarp the structure. Temporary fences around the building can also be erected for security. Be mindful of potential alarm malfunctions due to interrupted electricity or phone services.

How can I safely inspect my building after fire damage?

Prioritize safety and avoid entering fire-damaged areas. If necessary, check for structural stability, gas leaks, and use protective gear. It's safest to have a professional accompany you during the inspection.

FAQs

Storm Damage

Are there temporary measures I can take to protect my property before professionals arrive?

Yes, our experts recommend taking temporary measures, such as covering exposed areas or sealing leaks, to minimize additional damage while awaiting professional assistance.

How do I identify hidden storm damage within my property?

Storms can cause not only visible damage but also hidden issues like water infiltration or compromised structures. Our professionals use advanced assessment techniques to uncover potential hidden damage and address it effectively.

What is the timeline for storm damage restoration, and how soon should I act?

Acting promptly is crucial to prevent further damage and reduce restoration time. Our team prioritizes rapid response to assess the damage, create a restoration plan, and initiate the process, ensuring your property is restored as quickly as possible.

Still have questions?

Connect with Real Restoration Experts

Whether you have questions about storm damage, water damage, fire damage, or any other restoration concerns, Real Restoration is your dedicated partner. Our team of experts is ready to provide insightful guidance and assistance tailored to your specific needs. We understand that every restoration scenario is unique, and we're here to address all your queries. Reach out to us today for expert advice, personalized solutions, or any additional information you may require.